Wholesale and OEM buyer FAQ Use this page to quickly check wholesale MOQ, sample purchase rules, OEM customization options, lead time, shipping scope, and inquiry requirements before you start a bulk or private label project. For product-specific size, color, absorbency, material, and style details, please refer to each product detail page. This FAQ focuses on wholesale and OEM order rules that apply across Tiichoo categories. For ready Tiichoo styles, the minimum wholesale order starts from 10 sets. Buyers can also purchase sample sets directly on tiichoo.com before placing a bulk order. Yes. Sample sets are available for ready styles, and all product categories support wholesale and customization discussions. Product details should be checked on the relevant product page. Yes. If a bulk order is confirmed within 30 days after sample delivery, the sample cost can be credited toward the corresponding bulk order. This can apply to ready-stock bulk orders and OEM orders. For ready-style orders above 100 sets, the sample amount can be deducted from the corresponding product payment. Samples sold through tiichoo.com are free-shipping styles, so sample shipping does not need to be calculated separately for those purchases. Tiichoo currently supports the light OEM customization options listed below. Other customization needs can be discussed privately based on project details. Yes. Deep customization involving design or material changes starts from 5,000 sets. The exact solution, development scope, and feasibility should be discussed privately based on the target product and long-term cooperation plan. Yes. Depending on order volume, Tiichoo can support custom logo hangtags, labels, manuals, inner box belly bands, outer carton logo printing, barcodes, and related light packaging customization. Ready-stock styles generally support a 10-working-day fulfillment timeline. For 10-100 sets and orders above 100 sets, the final lead time may be confirmed based on the order details, with the fastest cases handled within 10 working days. Light customization lead time follows the table above. Deep customization has a production cycle starting from 30 days at the fastest, depending on design, material, production, and confirmation requirements. No. For non-ready-stock orders, including re-bundling and customization, Tiichoo can only commit to the offshore delivery time. Final arrival time depends on the buyer’s selected logistics method and shipping schedule. No. B2B logistics methods and logistics costs are selected and covered by the customer. Tiichoo does not provide free shipping for wholesale or OEM bulk orders. Yes. Tiichoo has ready-stock inventory in a U.S. overseas warehouse for selected ready styles. Any non-ready-stock order, including re-bundled or customized orders, should be evaluated based on offshore delivery timing and buyer-selected logistics. Yes. Standard compliance materials can be provided directly. Special or non-existing certification materials may be prepared depending on order volume, project value, and long-term cooperation potential. Yes. Tiichoo can support barcode customization, packaging information, compliance materials, and other documentation needs often required for marketplace preparation. Please keep the inquiry simple and include the product category or product link, target quantity, country or market, and whether you need ready-stock wholesale, light customization, or deep customization. Yes. Tiichoo supports repeat wholesale orders, light OEM, deep customization discussions, private label projects, and long-term supply chain cooperation across supported product categories. Please use each product detail page as the primary source for product-specific information, including style, absorbency, material, available colors, and product features. Send us the product link or category, target quantity, destination market, and customization scope. Our team will confirm the practical order route and timeline.Clear answers for Tiichoo B2B orders
MOQ and Samples
What is the minimum wholesale order quantity?
Can we buy samples before confirming a bulk order?
Can the sample cost be credited toward a bulk order?
Is sample shipping included?
Customization
What light customization options does Tiichoo currently support?
Customization Type
Requirement / Volume
Lead Time
Color / quantity re-bundling
10-50 sets, subject to packaging MOQ
10 working days
Color / quantity re-bundling
Above 50 sets, subject to packaging MOQ
30 working days
Custom barcodes
Above 10 sets
10 working days
Laser printing
Above 200 sets
30 working days
Custom logo hangtags
Total volume above 500 sets
30 working days
Labels and manuals
Total volume above 500 sets
30 working days
Inner box / custom belly band
Total volume above 500 sets
30 working days
Outer carton logo printing
Total volume above 500 sets
30 working days
Do you support deep customization, such as material or design changes?
Can you support private label and brand packaging?
Lead Time and Shipping
What is the lead time for ready-stock wholesale orders?
What is the lead time for OEM customization?
Does the quoted lead time include international shipping?
Do you offer free shipping for B2B orders?
Do you have U.S. warehouse inventory?
Compliance and Documentation
Can Tiichoo provide compliance documents?
Can you support Amazon or marketplace selling needs?
Inquiry and Order Support
What information should we include in a wholesale or OEM inquiry?
Can Tiichoo support long-term wholesale and OEM cooperation?
Where should buyers check product-specific details?
Ready to discuss a wholesale or OEM order?