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Wholesale & OEM Buyer FAQ

Wholesale and OEM buyer FAQ

Clear answers for Tiichoo B2B orders

Use this page to quickly check wholesale MOQ, sample purchase rules, OEM customization options, lead time, shipping scope, and inquiry requirements before you start a bulk or private label project.

MOQ from 10 setsReady styles support low-volume wholesale starting from 10 sets.
Sample cost creditSample cost can be credited when a bulk order is confirmed within 30 days after sample delivery.
OEM scope by volumeLight customization and deep customization have different volume and lead-time rules.

For product-specific size, color, absorbency, material, and style details, please refer to each product detail page. This FAQ focuses on wholesale and OEM order rules that apply across Tiichoo categories.

MOQ and Samples

What is the minimum wholesale order quantity?

For ready Tiichoo styles, the minimum wholesale order starts from 10 sets. Buyers can also purchase sample sets directly on tiichoo.com before placing a bulk order.

Can we buy samples before confirming a bulk order?

Yes. Sample sets are available for ready styles, and all product categories support wholesale and customization discussions. Product details should be checked on the relevant product page.

Can the sample cost be credited toward a bulk order?

Yes. If a bulk order is confirmed within 30 days after sample delivery, the sample cost can be credited toward the corresponding bulk order. This can apply to ready-stock bulk orders and OEM orders.

For ready-style orders above 100 sets, the sample amount can be deducted from the corresponding product payment.

Is sample shipping included?

Samples sold through tiichoo.com are free-shipping styles, so sample shipping does not need to be calculated separately for those purchases.

Customization

What light customization options does Tiichoo currently support?

Tiichoo currently supports the light OEM customization options listed below. Other customization needs can be discussed privately based on project details.

Customization Type Requirement / Volume Lead Time
Color / quantity re-bundling 10-50 sets, subject to packaging MOQ 10 working days
Color / quantity re-bundling Above 50 sets, subject to packaging MOQ 30 working days
Custom barcodes Above 10 sets 10 working days
Laser printing Above 200 sets 30 working days
Custom logo hangtags Total volume above 500 sets 30 working days
Labels and manuals Total volume above 500 sets 30 working days
Inner box / custom belly band Total volume above 500 sets 30 working days
Outer carton logo printing Total volume above 500 sets 30 working days

Do you support deep customization, such as material or design changes?

Yes. Deep customization involving design or material changes starts from 5,000 sets. The exact solution, development scope, and feasibility should be discussed privately based on the target product and long-term cooperation plan.

Can you support private label and brand packaging?

Yes. Depending on order volume, Tiichoo can support custom logo hangtags, labels, manuals, inner box belly bands, outer carton logo printing, barcodes, and related light packaging customization.

Lead Time and Shipping

What is the lead time for ready-stock wholesale orders?

Ready-stock styles generally support a 10-working-day fulfillment timeline. For 10-100 sets and orders above 100 sets, the final lead time may be confirmed based on the order details, with the fastest cases handled within 10 working days.

What is the lead time for OEM customization?

Light customization lead time follows the table above. Deep customization has a production cycle starting from 30 days at the fastest, depending on design, material, production, and confirmation requirements.

Does the quoted lead time include international shipping?

No. For non-ready-stock orders, including re-bundling and customization, Tiichoo can only commit to the offshore delivery time. Final arrival time depends on the buyer’s selected logistics method and shipping schedule.

Do you offer free shipping for B2B orders?

No. B2B logistics methods and logistics costs are selected and covered by the customer. Tiichoo does not provide free shipping for wholesale or OEM bulk orders.

Do you have U.S. warehouse inventory?

Yes. Tiichoo has ready-stock inventory in a U.S. overseas warehouse for selected ready styles. Any non-ready-stock order, including re-bundled or customized orders, should be evaluated based on offshore delivery timing and buyer-selected logistics.

Compliance and Documentation

Can Tiichoo provide compliance documents?

Yes. Standard compliance materials can be provided directly. Special or non-existing certification materials may be prepared depending on order volume, project value, and long-term cooperation potential.

Can you support Amazon or marketplace selling needs?

Yes. Tiichoo can support barcode customization, packaging information, compliance materials, and other documentation needs often required for marketplace preparation.

Inquiry and Order Support

What information should we include in a wholesale or OEM inquiry?

Please keep the inquiry simple and include the product category or product link, target quantity, country or market, and whether you need ready-stock wholesale, light customization, or deep customization.

Can Tiichoo support long-term wholesale and OEM cooperation?

Yes. Tiichoo supports repeat wholesale orders, light OEM, deep customization discussions, private label projects, and long-term supply chain cooperation across supported product categories.

Where should buyers check product-specific details?

Please use each product detail page as the primary source for product-specific information, including style, absorbency, material, available colors, and product features.

Ready to discuss a wholesale or OEM order?

Send us the product link or category, target quantity, destination market, and customization scope. Our team will confirm the practical order route and timeline.

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